Welcome to Sleepstore! These Terms and Conditions outline the rules and regulations for the use of Sleepstore’s website and services. By accessing or using our website and purchasing our products, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

1. General Information

• Sleepstore is a brand owned and operated by Sleepeaz Stores Pvt Ltd.

• Business Address: 5th Floor, B/504, Subham Centre 1, Cardinal Gracious Road, Andheri East, Mumbai, Maharashtra – 400099.

• Contact: sleepstore@gmail.com | +91 8591854937

2. Products and Services

• Sleepstore specializes in high-quality sleeping pillows and related wellness products.

• All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice.

• We strive to provide accurate product descriptions and images, but we do not guarantee that product details are always error-free.

3. Orders and Payments

• By placing an order, you confirm that all details provided are accurate and complete.

• Payments must be made using accepted payment methods at checkout.

• Sleepstore reserves the right to cancel or refuse any order at its discretion.

4. Shipping and Delivery

• We deliver across India within the estimated timelines mentioned on our website.

• Delivery charges, if applicable, will be displayed at checkout.

• Sleepstore is not responsible for delays due to unforeseen circumstances or external courier issues.

5. Returns and Refunds

• Customers can return products within 14 days of delivery if they meet the return criteria (unused, in original packaging, and with proof of purchase).

• Refunds will be processed within 14 days after inspection of the returned product.

• Certain products may not be eligible for returns due to hygiene reasons.

6. Warranty and Liability

• Sleepstore products come with a 24 month warranty covering manufacturing defects.

• The warranty does not cover damage caused by misuse, improper care, or normal wear and tear.

• Sleepstore shall not be liable for indirect, incidental, or consequential damages resulting from the use of our products.

7. Intellectual Property

• All content on the Sleepstore website, including text, images, and logos, is the property of Sleepeaz Stores Pvt Ltd.

• Unauthorized use, reproduction, or distribution of any content is prohibited.

8. Privacy Policy

• Sleepstore values customer privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

9. Governing Law

• These Terms and Conditions are governed by the laws of India.

• Any disputes shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra.

10. Amendments

• Sleepstore reserves the right to update or modify these Terms and Conditions at any time without prior notice.

• Continued use of our website and services constitutes acceptance of any changes.

For any queries, please contact us at sleepstore@gmail.com or call +91 8591854937.